Growth360’s Email Builder includes specialist elements for showcasing products, collecting form responses, and embedding Loom videos directly inside your email campaigns.

Product Element

The Product Element lets you embed a product catalogue directly inside an email campaign. Subscribers can browse your products without leaving their inbox, which simplifies the path from interest to purchase.

Benefits

  • Convenience: Customers browse products directly from their inbox, without needing to visit your website first.
  • Higher conversions: Product catalogue emails simplify the transition from browsing to buying, boosting purchase rates.
  • Easy promotion: Highlight new arrivals, special deals, and exclusive offers with minimal effort.

Before You Begin

Make sure your products are set up in Growth360 under Payments > Products. Each product should have a title, description, and images before you add it to a campaign.

Adding the Product Element

Go to Marketing > Emails > Campaigns, then create a new campaign or open an existing draft.

Growth360 Email Campaigns - campaign list
Growth360 Email Campaigns - new or draft campaign

Inside the Email Builder, drag and drop the Products element into your layout.

Growth360 Email Builder - Products element

Add the products you want to showcase, then select the items to include.

Growth360 Product Element - Add Item

Customise how your catalogue appears – choose whether to show titles, descriptions, prices, and button labels.

Growth360 Product Element - display details options

For each product, you can add a URL to send customers to a specific page such as a funnel, your website, or an e-commerce page.

Growth360 Product Element - URL field

Alternatively, enable Direct Checkout to generate a direct payment link for each product. Click the link icon next to the product to customise the checkout page, then save your changes.

Growth360 Product Element - Direct Checkout option

Loom Videos

You can embed Loom videos directly into your email campaigns, adding dynamic video content without leaving the Email Builder.

Growth360 Email Builder - video element

Adding a Loom Video

In the campaign editor, drag the Video element into your layout. From the video type options (HTML, Vistia, Vimeo, YouTube, Loom), select Loom. Paste the URL of your Loom video and Growth360 generates a thumbnail with a play button linked to the video.

Growth360 Email Builder - adding Loom video element
Growth360 Email Builder - Loom video preview in campaign

Form Element

The Form Element lets you embed interactive forms inside email campaigns to collect feedback, NPS scores, ratings, and other responses directly from subscribers.

Note: this feature is currently available for email marketing campaigns only.

Growth360 Email Campaigns - campaign with form element

Adding a Form

Open a campaign or create a new one, then click to access the Email Builder.

Growth360 Email Builder - adding form element

Drag the Form element into your email layout.

Growth360 Email Builder - Form element in builder

Choose the feedback type: NPS, ratings, like/dislike, or select Your Other Forms to use a form you’ve already built in Growth360.

Growth360 Form Element - form type selection

Customising Your Form

Growth360 Form Element - edit form settings

  • Title: Enter a name in the Title field – this appears in the Submissions tab of your campaign statistics.
  • Success Page URL: Optionally redirect respondents to a custom page after they submit the form. Note: for user-built forms, your existing On Submit configuration applies and the Success Page URL field is not displayed.

Growth360 Form Element - title field
Growth360 Form Element - URL redirect field

Sending and Tracking Responses

Once your form is configured, send or schedule the campaign as normal.

Growth360 Form Element - Send or Schedule button

To view responses, go to the campaign’s action menu and select Campaign Statistics. The Submissions tab shows all form responses received, with the option to export the respondent list for further analysis.

Growth360 Form Element - campaign statistics view
Growth360 Form Element - Submissions tab with responses